Parents - teach your children to RTFM

Most of my work involves helping people with computer problems. I help them convert a word document to a PDF, format HTML for use in an online class, or figure out why something isn't working correctly. I'm pretty good at it, and people wonder where I learned all this stuff. Well, I learned it by doing and reading.

Lately I've been getting a fair number of repeat requests from repeat offenders. Many should know how to do this stuff by now, and most of it is very simple. Now I hate to be harsh, but there's a saying in the computer world; If you don't know something - "Read the F*cking Manual." Hell, the link for help is right next to the link for the thing you have a question about!

I'm starting to get the feeling that this idiom may be lost for the older generations, so we should start teaching it to our children. Right away. Its an important lesson that can be expanded well beyond the computer realm to other areas of life. If you have a problem with your VRC, your conditioner, or your azaleas, read the f*cking manual. There's got to be one somewhere. Check your library, or the Internet.

I realize this may sound somewhat cold, and it is. I do enjoy helping people that I want to help. This includes friends and family ( at the appropriate time and hourly rate). And I myself have been known to ask questions even when the answer may be staring me in the face. Its nice to have someone explain things to you, but its also nice to socialize with people as well.

I thought about this all day yesterday, then a friend came over for help selling his returned engagement ring on eBay. I thought about delaying the post, but he knows this isn't about him.

I still haven't worked out the appropriate parody to "Mommas don't let your babies grow up to be cowboys." It'll take some time.

Posted by Andy at May 5, 2004 09:19 AM

Comments

Its one thing to help people once, its another to help the same person multiple times for the same problem. I can't tell you how many times I have to explain the same thing to the same person at work and they still do it wrong. It's frustrating and makes you wonder about your teaching skills, but I know that its not about me its more about the persons unwillingness to learn. That being said, I know that I am one of those people that learns more my experiencing something (i.e. someone showing me how to do it) than by reading about it. But because I know that I am like this, I take what I can from the experience and soak that knowledge in. Seems to me that more people need to try this and when all else fails, I agree...RTFM.


Posted by: Scott at May 5, 2004 10:19 AM

RTFM President Palmer's wife.
RTFM Circumcisized Paranoid PhD.
RTFM EVERY F*in' ONE of ya!


Posted by: alan at May 5, 2004 04:50 PM